The tourist information point is located within the Trenitalia Tper Customer Service Office in the West Wing of Bologna Central Station, in Piazza Medaglie d'Oro.
The information graphics in the Welcome Room help travellers find their way around the regional transport map of Emilia Romagna and connect to the Bologna Welcome website for tourist information and itineraries on places to visit in Bologna.
The aim of the Trenitalia Tper Customer Service Office is to offer passengers on regional trains and at stations mainly served by these connections the same quality of service guaranteed to Frecce customers.
Travellers can:
- Plan their journey quickly and easily
- Receive assistance before and during their journey
- Obtain information on tickets and available offers
- Send reports or requests for support
- Recover items left on board
A comprehensive service to make travelling on regional trains more comfortable, safe and organised.
Map
Welcome Room - Bologna Central Station
Ala Ovest, Piazza delle Medaglie d'Oro
40121 Bologna
Site/minisite/other: https://www.trenitaliatper.it/s/customer-care?language=it
Timetables
Open daily from 7:00 a.m. to 9:00 p.m.
