Welcome is Bologna

Reservation terms and conditions

1) All the booking requests can be made by:   

  • Filling-in the booking form here attached (find it at the bottom of this page)
  • Writing to our e-mail address incoming@bolognawelcome.it.

Bologna Welcome Staff will reply within 48h confirming the availability of the tour.

2) Reservations must be made: Within 5 weekdays before the date of the visit.

We will not accept bookings received after these deadlines.

3) Guests without a regular reservation made according to the procedures were not be allowed to join the tour.

4) Reservation can be cancelled:

   

  • Within 4 days prior to the service without incurring any penalty
  • Within 3 days prior to the service with a penalty equal to 50% of the total
  • Within 48h prior to the service with a penalty equal to the total      

5) Full payment of the reserved service must be made:

    • Within 30 days from the invoice date, if the payment is to be paid by the association members
    • At the confirmation of the service, if the payment is to be paid by a third party.

    Downlodable documents